How can I renew my subscription?
We use an
automatic renewal policy. This means that once the subscription period has
expired, for greater convenience, your Premium membership will be automatically
renewed. The subscription will be renewed automatically only upon expiry of the
current period and not before. If you do not want your subscription to be
renewed automatically, you can cancel the automatic renewal at any time before
the due date. For more information please consult our Terms
and Conditions.
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What prices and subscription plans do you offer?
The types of Subscription available with automatic renewal are as follows: Promo (e.g. trial period from 1 to 7 days), then type C subscription 1 month Subscription or equivalent credit purchase with automatic renewal every 30 days 3 months ...
How many times can I acquire a trial subscription (Promo)?
You can acquire a trial subscription only once.
What happens once my subscription is deactivated?
Once the Premium subscription is deactivated, you will no longer be charged. You will be able to use all the features reserved for premium users until the paid subscription period expires.
What happens if I deactivate my Premium subscription?
Once the subscription has been deactivated, no further amounts will be charged via the payment method you have chosen. You will continue to be a premium user until the end of the paid period. You could still add Credit packages.
How can I deactivate my subscription?
If you deactivate your subscription, you will still be able to use the subscription already paid for. You will simply block any renewal (depending on the type of subscription purchased). You can deactivate the service subscription directly from your ...