What can I do if I purchased the wrong package?
You can choose
the right package for you by checking all the information regarding the amount
to be paid and the automatic renewal terms that you will be given on the
payment page or in the Terms and Conditions of the service. We are unable to
modify the package purchased with another, as indicated in our Terms and
Conditions of the service. Therefore, please read carefully the description of
the package you want to buy before confirming the purchase.
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How can I view purchases made through Codapay on my PayPal account?
The charges related to credit package purchases made with Codapay will appear on your PayPal account with the description “Coda Netherlands Holdings B.V.” A copy of the purchase confirmation will be uploaded to your profile and will contain all the ...
How can I check the charges for purchases made with Google Pay?
Charges for packages purchased on the site will be visible directly on the credit or debit card statement associated with Google Pay, with the description provided in the payment receipt found in your profile. If you encounter any issues with your ...
How can I check the charges for purchases made with Apple Pay?
Charges for packages purchased on the site will be visible directly on the credit or debit card statement associated with Apple Pay, with the description provided in the payment receipt found in your profile. If you encounter any issues with your ...
Can I change my already-purchased subscription plan?
A subscription plan cannot be changed until it expires, as indicated in our Terms and Conditions.
How can I change my password?
If you want to change your password: Click on your image in the top right of any page on the Site and then on "Change Password"; Enter the current password and the new one, confirm your new password in the "Repeat Password" field and click on the ...